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Information

Vèrtic Online

936 763 201

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WhatsApp: Add Vèrtic to your contacts and send us all your doubts at 689 538 351

E-mail: Send us your queries and we will be pleased to answer. Contact us here

Store information

Vèrtic Barcelona 93 511 66 76

Vèrtic Manresa 93 877 40 42

Vèrtic Sabadell 93 745 03 69

Opening hours: Tuesday to Saturday from 10.00 to 13.30 and from 17.00 to 20.30 Monday from 17.00 to 20.30

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Return Policy

How long do I have to return my purchase?

The user has 14 calendar days from the delivery date of the order to return the purchased products. In Christmas (orders made between the 7th of December and the 5th of January), returns will be accepted until the 10th of January (30 days).

Items must be in perfect condition, be unworn, in their original packaging and have all original tags attached and instructions for use. Follow the steps below to return a product.

Vèrtic will only accept returns of assembled skis if the product has been damaged during the assembling process.

Steps to follow to return a product

It is very easy. Here are some explanations:
  • We attach a document to every purchase, where you only need to indicate the form of payment. Fill in the return form stating the form of payment and attach the document sent with the purchase. If you have lost the document, just ask for it again.
  • Pack the product that you want to return in perfect condition and in the original packaging and attach the return form already completed inside. Stick the label with the address of Vèrtic on the outside of the packaging. You can choose the shipping method; the cost will be at your expense.
  • Our warehouse staff will inspect the condition of the product and if there are no problems, we will proceed to the refund using the same form of payment used for the purchase.
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