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Information

Vèrtic Online

935 11 66 77

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WhatsApp: Add Vèrtic to your contacts and send us all your doubts at 689 788 337

E-mail: Send us your queries and we will be pleased to answer. Contact us here

Store information

Vèrtic Barcelona 93 511 66 76

Vèrtic Manresa 93 877 40 42

Vèrtic Sabadell 93 745 03 69

Opening hours: Tuesday to Saturday from 10.00 to 13.30 and from 17.00 to 20.30 Monday from 17.00 to 20.30

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Do you have any question? Don't you find the product you are looking for? Tell us using the next form and we will contact with you soon.

Frequently Asked Questions

Once the necessary shipment and delivery data completed, you will have to provide the necessary data for the payment of the order. The available forms of payment are:

  • Credit or debit card: through a 100% safe bank transaction system.
  • PayPal: you will be redirected to the PayPal website for a 100% secure payment.
  • Bank transfer: upon completing your purchase, an account number will be indicated for the bank transfer. The bank transfer should be carried out within a 2-day period; otherwise the order will be cancelled. The order will not be dispatched until the transaction has been verified by our bank.
www.verticoutdoor.com uses secure https payment methods. Our website is certified as a secure site by Geotrust.


Personal data will be included into Vèrtic Outdoor Digital, S.L. files.

In accordance with the conditions established in the Spanish Law 15/1999, on personal data protection, (Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal) (hereinafter referred to as “LOPD”), you are informed that any personal data provided on www.verticoutdoor.com (hereinafter referred to as “the website”) will be included into Vèrtic Outdoor Digital, S.L. files for the following purposes: to facilitate processing of orders and to send commercial communications relating to products and services of Vèrtic Outdoor Digital, S.L.

All requested data are necessary for the best processing of orders. Otherwise the website cannot guarantee the satisfactory processing of orders or the full satisfaction of the customer’s requests.
Before referring to a third person’s data on the website, their agreement should previously be granted to the user, having clearly mentioned the terms of this privacy policy. The user makes the website exempt from all responsibility in case of complaint, fine or penalty linked to the above-mentioned situation.

Exercise of rights

The user reserves the right to access, rectification, cancellation and opposition as mentioned in the LOPD either through a written letter to the website’s owner - Rocafort 135, 08015 Barcelona – or through an Email to info@verticoutdoor.com. In both cases the user will have to provide a copy of their I.D. for accurate identification.

Cookies policy

In compliance with the provisions of article 22.2 of Law 34/2002, of July 11th, of Services of the Information Society and Electronic Commerce, this website will in this section, on the policy of collecting and treating cookies, by expressly accepting, for the use of this website, the treatment of the Information collected and for the purposes indicated below.

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain webpages. Cookies allow a webpage, among other things, to store and retrieve Information about the browsing habits of a user or his / her computer and, depending on The information they contain and how they use their equipment, can be used to recognize the user.

What types of cookies does this website use?

Analysis Cookies: Are those that are well treated by us or by third parties, allow us quantify the number of users and thus carry out statistical measurement and analysis of the use made by the users of the offered service. This is analyzed our website in order to improve the offer of products or services that we offer.

Technical Cookies: These are those that allow the user to navigate through the area and the use of its different functions, such as process of buying an item.

Personalization cookies: These are the ones that allow the user to access the service with certain general characteristics predefined according to a series of criteria in the user's terminal such as the language or type of browser through the Which is connected to the service.

Advertising Cookies: They are those that, well treated by this web or by third parties, allow the most efficient way possible to offer the advertising space that is in the Website, adapting the content of the advertisement to the content of the requested service or to the use that you make from our website. For this we can analyze your browsing habits in Internet and we can show you advertising related to your browsing profile.

Behavioral advertising cookies: They are those that allow the management, of the form advertising space which, where appropriate, the publisher has
Website, application or platform from which it provides the requested service. This type of cookies store information on the behavior of visitors obtained through the continuous observation of their browsing habits, which allows the development of a profile specific to display advertisements based on it.

Disable cookies.

You may allow, block or delete cookies installed on your computer by using the configuration of the browser options installed on your computer.
Most web browsers offer the possibility to allow, block or delete the cookies installed on your computer.
. Chrome
. Explorer
. Firefox
. Safari

Third-party cookies.

This website uses third party services to collect information for statistical purposes and of use of the web. DoubleClick cookies are used to improve the advertising that is included in the website. They are used to target advertising according to content that is relevant to a user, thus improving the quality of experience in the use of it.
In particular, we use the services of Google Adsense and Google Analytics for our statistics and advertising. Some cookies are essential for the operation of the site, for example the built-in search engine. Our site includes other features provided by third parties. You can easily share content on social networks like Facebook, Twitter or Google +, with the buttons we have included for that purpose.

Warning about deleting cookies.

You can remove and block all cookies from this site, but part of the site does not it will work or the quality of the website may be affected.
If you have any questions about our cookies policy, you can contact this webpage through our channels of Contact

How long do I have to return my purchase?

The user has 14 calendar days from the delivery date of the order to return the purchased products. In Christmas (orders made between the 7th of December and the 5th of January), returns will be accepted until the 10th of January (30 days).

Items must be in perfect condition, be unworn, in their original packaging and have all original tags attached and instructions for use. Follow the steps below to return a product.
Vèrtic will only accept returns of assembled skis if the product has been damaged during the assembling process.

Steps to follow to return a product

It is very easy. Here are some explanations:

  • We attach a document to every purchase, where you only need to indicate the form of payment. Fill in the return form stating the form of payment and attach the document sent with the purchase. If you have lost the document, just ask for it again.
  • Pack the product that you want to return in perfect condition and in the original packaging and attach the return form already completed inside. Stick the label with the address of Vèrtic on the outside of the packaging. You can choose the shipping method; the cost will be at your expense.
  • Our warehouse staff will inspect the condition of the product and if there are no problems, we will proceed to the refund using the same form of payment used for the purchase.

The present terms and conditions apply to the access and use of the www.verticoutdoor.com website (hereinafter referred to as “the website”) as well as to the purchase of products and services through the website.

By accepting the present terms and conditions applying to the use and purchase, the user declares:

  • That they have read and understood the contents.
  • That they have the capacity to purchase.
  • That they assume the obligations arising from the contract.

The use of the website attributes the status of website user (hereinafter referred to as “the user”) and implies the acceptance of all the terms included in the present terms and conditions of use and purchase.

The user must carefully read the present terms and conditions applying to the use and purchase on every visit to the website, some modifications being likely to occur.

The website’s owner reserves the right to modify or update the contents and services of the present terms and conditions of use and purchase or the design and configuration of the website, at any time and without prior notice.

General information on the website

Here you will find the general information on the website, in accordance with the provisions of Article 10 of the Spanish Law 34/2000, on information and e-commerce society service (Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónico) (“LSSICE”):

  • Website’s owner: VERTIC OUTDOOR DIGITAL, S.L.
  • Registered office: C/ Rocafort, 135, 08015, Barcelona (Barcelona)
  • Tax identification number.: B-66360298
  • Phone number: 936763201
  • Registration details: Registro mercantil de Barcelona; Tomo 44528 ; Folio 122; Hoja B-458813; Inscripción 1; Fecha 05/11/201

Conditions of use
  • Access to website
The access to the website is free, except for the internet connection hired by the user.

  • Need for registration
There is no need for registration for the general access to the services and contents of the website. However, the use of some specific services can be subject to prior registration of the user. For instance, the user must be previously registered to buy the offered products or to send questions or requests. To register, the user must fill in a form with their exact, current and true data.

  • Conditions of use for the website
The user undertakes to use the website and all its content and services in accordance with the law, morality and public order, and according to the present terms and conditions. In the same way, the user undertakes to the appropiate use of the services and contents of the website, and not to use them for illicit activities that may constitute a crime, infringe the rights of third parties and/or infringe the regulations on intellectual and industrial property, or any other applicable rules of the legal system.

The user undertakes not to notify, introduce, disclose and pass on to third parties any information or materials (data, contents, messages, drawings, audio or graphic files, pictures, software …) opposite to the law, morality, public order and the present terms and conditions.

This includes, without limitation or exclusion, that the user undertakes not to:

  • Introduce or disclose contents or advertising of a racist, xenophobic or pornographic nature, justify terrorism or infringe human rights.
  • Introduce or disclose data programs on the internet (virus or damaging software) that can damage the computer systems of the access provider, their suppliers or third users of the internet.
  • Spread, notify or pass on to third parties any information or materials, elements or contents that infringe the essential rights and public freedoms constitutionally recognised and by international agreements.
  • Spread, notify or pass on to third parties any information, elements or contents regarded as illegal or unfair advertising.
  • Spread non-requested or non-authorised advertising, “junk mail”, “chain letters”, “pyramidal structures” or any other kind of promotion except in the areas – defined as commercial ones – specifically designed for this purpose.
  • Introduce or disclose any false, ambiguous or inaccurate information or contents leading to a misunderstanding of their meaning.
  • Spread, notify or pass on to third parties any information, elements or contents infringing the regulations on intellectual and industrial property, patents, brands or copyrights corresponding to the website’s owner or to third parties.
  • Spread, notify or pass on to third parties any information, elements or contents infringing the secret of communications and the protection of personal data.

The user undertakes to make the www.verticoutdoor.com website’s owner exempt from all responsibility in case of complaint, fine or penalty linked to the noncompliance by the user of any of the above-mentioned obligations. The website’s owner reserves the right to compensation for damages in such cases.

The website’s owner reserves the right to cancel the account of the users who would misuse the website or would not comply with the obligations and prohibitions above mentioned.

  • Liability disclaimer

The website’s owner does not accept any responsibility for any updates of the website to keep the information updated and the owner does not guarantee that the information will be accurate or exhaustive. As a consequence the user has to verify the accuracy and exhaustivity of the information before making any decision related to any service or content mentioned on the website.

The user’s access to the website does not imply the need for the owner to control the absence of virus or any other damaging element. The user is held responsible for possessing the appropriate tools for virus detection and cleansing of damaged equipment.

The website’s owner does not accept any responsibility for the user’s or third parties’ damaged software or computers while browsing the website.

The website’s owner does not accept any responsibility for the damages of any other kind caused to the user as a result of a misfunctioning of the communication network leading to the interruption, cancellation or suspension of the website’s services during or before its use.

  • Content of web and links

The access to the website may include links, directories and even search engines allowing the user to reach other websites or internet platforms (hereinafter referred to as “linked sites”). In such cases the website’s owner will only be held responsible for the content and supplied services on linked sites if they are clearly aware of the existing illegality and have not immediately desactivated the corresponding link. If the user considers that a linked site offers illegal or inappropriate contents, they should inform the website’s owner. This does not compel the website’s owner to delete the corresponding link.

The existence of linked sites will never imply the need for agreements with those responsible for them, nor the recommendation, promotion or identification of the website’s owner with the events, contents or services offered on such sites.

The website’s owner is not aware of the contents and services of linked sites and does not accept any responsibility for damages due to illegality, quality, outdating, unavailability, error and inadequacy of the contents and services of linked sites or for any other damage which is not directly attributable to the website’s owner.

  • Intellectual and industrial property

All the contents included on the website - texts, pictures, graphics, images, icons, technology, software, links and other audiovisual or audio contents, graphic design and source codes are intellectual property of the website’s owner or third parties. The user cannot be granted any existing rights of use for intellectual property.

Brands, trade names or distinguishing signs are under the ownership of the website’s owner or third parties, the access to the website granting no rights on them to anyone.

To make an online order you must localise and add the products you want to buy to the cart shown in the online Vèrtic shop.

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Once the products selected, you will need to fill in the personal data necessary to the shipment and delivery of the order (name and surname, Email, phone number and shipping address), and then, make the payment.


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Currently Vèrtic sends orders to all the countries in the world. If you cannot select your country or a specific region when filling in the shipment data, please contact us and we will help solve your problem. Click here.


What forms of payment can I use?

Once the necessary shipment and delivery data completed, you will have to provide the necessary data for the payment of the order. The available forms of payment are:
  • Credit or debit card: through a 100% safe bank transaction system. 
  • PayPal: you will be redirected to the PayPal website for a 100% secure payment.
  • Bank transfer: upon completing your purchase, an account number will be indicated for the bank transfer. The bank transfer should be carried out within a 2-day period; otherwise the order will be cancelled. The order will not be dispatched until the transaction has been verified by our bank.
  • Cash on delivery: this option only exists in mainland Spain and Balearic Islands. A surcharge of 10 euros per order is applied for administrative costs.

www.verticoutdoor.com uses secure https payment methods. Our website is certified as a secure site by Geotrust.

How do I know that my order has been processed correctly?
Once the necessary payment data completed, a confirmation page will be shown with the following information: 
  • Customer data
  • Shipment address
  • Purchased products
  • Order number
  • Delivery information
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This order confirmation will be sent to the provided Email. Our customer service will handle any difficulty during the processing of the order. Click here if you are facing any difficulty.
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